Returns & Exchanges
At Nuora, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are still attached and the garments are in unworn condition.
Print and Ship
Download and print your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing